The Bosch Group is a leading international supplier of technologies and services in such industries as the production of automotive components and industrial technologies, the production of consumer goods and construction technologies.
Bosch Thermotechnics GmbH is a division of the Bosch Group. The interests of Bosch Thermotechnology GmbH in Russia are represented by the company «Bosch Termotechnics».
Bosch Termotechnics together with TeamIdea completed the project for SAP Hybris implementation.
The choice of the partner from Bosch Termotechnics was based on the results of the contest with state participation, where TeamIdea specialists offered a winning project plan.
E-commerce solution for Bosch Termotechnics is constantly evolving: it involves both connecting the functionality of new versions of SAP Hybris and the development of unique functions.
Now more than 10,000 Bosch Thermotechnics' customers have the ability to generate orders, receive invoices and request delivery of goods using a website based on SAP Hybris.
Purpose
To build an electronic sales platform in accordance with the best ecommerce practices for B2B organizations.
Objectives
Within the framework of the project, automation and transfer from manual / semi-manual to the system level of the following business processes were implemented: content management and publication of the catalog, request and formation of a commercial offer and invoice, request for self-delivery and delivery, stock management and so on.
Business Effects
The solution allowed a significant reduction in manual labor, a standardized and transparent business process for the purchase of equipment and spare parts for Bosch and Buderus brands, to minimize the volume of manual operations, to provide customers with up-to-date and complete information on the catalog and statistics of purchases and payments. With the help of e-commerce platform, the company has the opportunity to work even with small shops and installation organizations, without increasing costs and staff.
