Hybris Optimization Kit
HOK - a set of measures for the performance of an e-commerce system
E-commerce weak points
Frequently encountered problems encountered by large e-commerce sites:
- The site "slows down": as a result, the client "leaves" without purchases;
- High Time2Market of new developments: each new revision requires a long development time;
- Downtime during new releases: with a large "technological" window, causes a decline in sales;
- System availability below expected: downtime in high season;
- Equipment requirements higher than expected: high maintenance and rental costs;
- High labor costs for maintenance: a large stream of small and not very "routine" tasks and problems. The frequent attraction of 2 and 3 support lines;
- A large flow of support calls: unreasonably large call center staff.
Hybris optimization kit (HOK)
Hybris optimization kit (HOK) — a set of measures to identify bottlenecks in the e-commerce system, carried out in 6 areas:
- Code analysis;
- Architecture;
- Infrastructure;
- Performance;
- Change management;
- Best practices.
Results of the HOC - a list of all problems and actions to address them
1
Audit report
A comprehensive analysis of the audit results. The comments are presented in tabular form with three indicators:
- Criticality for the current project;
- The complexity of corrections;
- The degree to which corrections affect the system.
2
Recommendations
A list of specific actions for optimizing the system, improving the architecture and restructuring processes, are presented in tabular form with two indicators:
- The complexity of implementation;
- Effect of application for the system.
3
Workshop
A joint meeting to discuss audit results and recommendations.